Jigsaw Mania questions & answers

Play jigsaw puzzles and create your own ones
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Question by Aerfren
49 views
April 1, 2024

even when i log out and log back in, it continues to act like i am offline and won't show anything except old solved puzzles.

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Answer by Akash Shah

It seems like there may be an issue with the app's connectivity settings. Try checking your internet connection or contacting the app's support team for further assistance.

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Question by Roger
461 views
March 11, 2020
Rajesh Gupta
Answer by Rajesh Gupta

Without more information, it is difficult to give an accurate answer. However, some possible reasons why the selected jigsaw might not be running could include compatibility issues, outdated software, or technical difficulties. It would be advisable for the user to provide more details or seek technical support from the program's developer.

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Question by Guest
159 views
October 23, 2019
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Question by Guest
1K views
November 19, 2014

I have re-installed the full version on a new PC (I have a code). I'm unable to delete my created Jigsaws now. Can't find the .sav file anywhere on the PC.

Stephen Prastman
Answer by Stephen Prastman

The SAV files are located in the installation directory where Jigsaw Mania was installed in the first place. You might need to turn on the old computer in order to access the SAV files. There is no other way. Besides that, the SAV files are created when you play the game and save your progress. There are games that store the save files in My Documents as well. You can check My Documents under the username used to install the game.

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Question by Margaret
415 views
January 20, 2016

After updating to Windows 10, my Jigsaw Mania stopped working. What can I do to get this great jigsaw system back up and work on Windows 10?

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Answer by Sean Hill

I have tested what you said and indeed the software refuses to work, but there is a way. Windows 10 messes up some registry keys for the application and that's why it doesn't work anymore. However, download the application and install it again, but make sure to select Run as Administrator and continue with the installation.


Download package: http://www.inertiasoftware.com/jigsaw/

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Answer by Alex Urbach

Please obtain the program from the main developer's web site: http://www.inertiasoftware.com/jigsaw/

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Question by Janet Sowden
407 views
January 14, 2010

I have Windows Vista and my game keeps crashing. How do I fix this problem?

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Answer by Robert Polubinski

If the game is crashing, it's because of another error. This game supports the following operating systems: Windows 7, Windows XP, Windows Vista, Windows 2000, Windows ME, and Windows 98. Try to download the game again and install it. It's possible that one of the files is corrupted. Reinstall operation should fix it.

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Question by Aileen 2
333 views
November 2, 2012

I purchased the DVD about 3-4 years ago, but now, I changed my computer and it doesn't accept the disc. Do I need to purchase another DVD to keep enjoying the product?

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Answer by Pete Clapp

If the DVD is corrupted, yes, you will need to acquire a new one from the developer web page. If not, try to run the Fix it utility developed by Microsoft. It will diagnose and repair all major CD or DVD drive issues. If it doesn't help, press Windows + R key combination, type devmgmt.msc and open the utility. Expand the Disk drives list, right-click on the driver and select Uninstall. After that, reboot the PC and press Scan for hardware changes icon from Device Manager. Windows will automatically find and install the latest available drivers. If the DVD is still not accepted, go to Start, type regedit and open the utility. Navigate to HKEY-LOCAL-MACHINE > SYSTEM > CurrentControlSet > Control > Class > {4D36E965-E325-11CE-BFC1-08002BE10318} and delete the UpperFilters and LowerFilters from the right pane. For further solutions, you can check the Microsoft troubleshooting guides.

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